Privacy Policy

By using the website, requesting a demo, using our platform or availing services facilitated through our platform, you acknowledge this Policy. Processing is undertaken in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, RBI Digital Lending framework and other applicable laws.

We collect information that you voluntarily provide including your name, email address, mobile number, organisation name, designation, correspondence and messages submitted through the Request a Demo form.

Where we facilitate lending services, we may collect KYC details, financial information, employment or business information, bank account details, loan application information, authentication data, and credit information where you have provided the necessary consent for further sharing with our lending partner.

We also collect technical information such as IP address, browser details, cookies, device identifiers and website usage information. Please note that our services are not intended for persons below eighteen years.

Personal data is processed to respond to enquiries, schedule demonstrations, onboard customers with the respective lending partner, provide SaaS solutions, facilitate lending journeys on behalf of regulated entities, verify identity, collect KYC and fraud prevention checks, improve products, provide customer support, comply with legal obligations, communicate updates, and protect our systems.

Information may be shared, on a need-to-know basis, with regulated lenders, banks, NBFCs, payment aggregators, payment gateways, KYC providers, Account Aggregators, cloud hosting providers, analytics providers, communication service providers, technology vendors, auditors, legal advisers and government authorities where required by law. We do not sell personal data.

Where we act as a Loan Service Provider, we facilitate digital lending services for regulated entities. Loan approval, pricing, sanction and disbursement remain the sole responsibility of the relevant regulated lender. We may process personal information only for facilitating the lending lifecycle in accordance with contractual arrangements and applicable RBI requirements.

We use cookies and similar technologies for authentication, security, analytics, remembering preferences and improving user experience. Users may manage cookies through browser settings.

We maintain administrative, technical and organisational safeguards including encryption where appropriate, access controls, monitoring, logging, backups and periodic security reviews. Although reasonable safeguards are implemented, no internet transmission is completely secure.

Personal information is retained only for as long as necessary for the purposes described in this Policy, contractual obligations, regulatory requirements, dispute resolution and legal compliance, after which it is securely deleted or anonymised where appropriate.

Subject to applicable law, you may seek access, correction, updating or erasure of your personal data, withdraw consent where processing is based on consent, nominate another person where permitted, or raise grievances regarding processing. You may withdraw your consent at any time by contacting on the address provided below. We endeavour to respond within 30 days.

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

By using the Website and/ or by providing your information, User consent to the collection and use of the information User disclose on the Website in accordance with this Privacy Policy, including but not limited to User consent for collecting, using, sharing and disclosing your information as per this privacy policy.

User can always choose not to provide information, please note that the information required is mandatory and user did not wish to provide the requisite information, then user will not be able to access the web or the service fully.

This Policy may be amended periodically. Updated versions will be published on the website with the revised effective date.